Refund Policy

Today

App Frame is free and does not take payments yet, so there is nothing to refund. The policy is written now so the rules are clear before paid plans open.

Paid plans

Paid plans will be monthly or yearly subscriptions, paid through the payment provider we use (currently planned: DOKU). The price, currency and applicable taxes are shown before you pay.

Cancelling

You can cancel at any time from your account page. The subscription stays active until the end of the period you have paid for, then does not renew.

Refunds

You can ask for a full refund within 7 days of the first payment of your subscription (monthly or yearly), without giving a reason. After that, payments already made are not refunded, unless the law requires it or we made a mistake, for example a double charge.

• Ask by email from your account address: [email protected].
• We reply within 2 business days and refund through the payment method you used.
• The money usually arrives within 14 business days, depending on your bank or payment provider.

Exceptions

An account closed for breaking the Terms of Service is not eligible for a refund.

Changes

These rules may be completed (for example on pricing and taxes) before paid plans open, and the date above changes. Effective October 28, 2026. Questions: [email protected].